How do I submit a support ticket

Category: Knowledgebase

Submitting a support ticket is fairly easy. Once you at the secure web site https://support.rutakus.net/ you will see blue lettering underlined (this is common to show url or web site/app link) that s...

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Our Knowledgebase, What is this a FAQ?

Category: Knowledgebase

Well in this is basically our FAQ system, knowledgebase is just another term but our of this part of our system is to make it as easy to understand and use as possible so that way it is easy and seaml...

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How do I contact support if I need help

Category: Epic PTC.com FAQ/Knowledgebase

Well we have many way for you to contact us for support as we are always will to help or work with you.  First we have 2 support ticket systems first one right here with in our site that works with bo...

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My account is suspended what do I do? (Atomic PTC)

Category: Atomic PTC.com FAQ/Knowledgebase

Being suspended doesn't mean you were caught cheating. But in most cases that can be the story. Regardless we are here to work with you and get you up and at them again if your an honest member. Throu...

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My account is suspended what do I do?

Category: Epic PTC.com FAQ/Knowledgebase

Being suspended doesn't mean you were caught cheating. But in most cases that can be the story. Regardless we are here to work with you and get you up and at them again if your an honest member. Throu...

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I've signed Up and haven't got my activation email what do I do?

Category: Epic PTC.com FAQ/Knowledgebase

This happens all the time and nothing can be done about it due to spammers who had messed it up for everyone else. So there is a chance that our emails are going to your spam or junk mail box. So if i...

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