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I've signed Up and haven't got my activation email what do I do?

Solution

This happens all the time and nothing can be done about it due to spammers who had messed it up for everyone else. So there is a chance that our emails are going to your spam or junk mail box. So if it's not in your email inbox please go and check your junk mail or spma box for our email. Then could you please then add our email to your safe list admin@epicptc.com. At this time that is the only email EPIC PTC uses and you won't get emails from staff member unless you contact them personally. But you can also use the wild card options on adding an email with a "*" in front of the at symbol like *@epicptc.com If all else fails you can submit a support ticket here: https://www.epicptc.com/index.php?view=contact and we will activate your account with testing with another email or if you want help on adding us to your safe list.

Popular email providers and how to add email to safe list

https://subassistant.freshdesk.com/support/solutions/articles/4000069234-how-to-whitelist-or-add-email-addresses-to-your-safe-sender-list

This FAQ or Knowledge base article is for users of the web site EpicPTC.com

 
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Article details
Article ID: 2
Category: Epic PTC.com FAQ/Knowledgebase
Date added: 2018-10-02 20:47:43
Views: 33
Rating (Votes): Article rated 3.0/5.0 (2)

 
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